Thanks so much for your recent help. A few years ago, I asked another Harrogate company to repair my computer.  That was a big mistake, and I lost confidence in getting external IT support. But, after spending days trying (unsuccessfully) to improve my computer’s performance, I realised I needed an IT expert. And that’s what you were – you diagnosed and solved my problems (in less than a day), and gave me advice on how to maintain my computer’s performance in future. And, as others have commented, at a very reasonable price. I cannot thank you enough for this prompt service. I would not hesitate in contacting you again if I have any further problems. Thanks once again.